City Link delivers a bumper Christmas as on-line shopping increased by 15%
It may be nearly a month since the festive wrapping paper was discarded, the mince pies were eaten and the decorations were returned to their annual waiting place.
However City Link have just announced they delivered a record Christmas in 2011.
Christmas is traditionally the busiest time of the year for many courier providers. Last year City Link delivered a massive 3 million parcels during the two-week run-up to Christmas Day.
In addition City Link report on-line shopping saw a 15% increase which contributed to their record parcel volumes. The company’s Sales and Marketing Director Duncan Faithful said: “More people were ordering their presents online than ever before and we believe this trend is only set to continue.”
What’s more the company have indicated that despite the increased volumes, they maintained their service levels and cleared all outstanding deliveries by Christmas Eve. City Link attributed this to months of planning. They had an action plan to help manage bad weather and worked closely with customers to anticipate the increase in on-line shopping.
Duncan Faithful also said: “City Link had a busy peak period and we are looking forward to an even busier one in 2012. Service levels were maintained throughout, demonstrating that forecasting and working with our customers to understand their volumes is the key to success.”
You can read the whole story by visiting http://www.city-link.co.uk/press/2012/news_285916.html