Claim Form

We are sorry to hear your item is damaged / lost.
So we can assist you further with your claim with the Carrier, please complete the form below:
So we can assist you further with your claim with the Carrier, please complete the form below:

- All items include cover up to £50 for loss and damage at no additional charge (unless stated otherwise)
- The claims process can take 4–8 weeks
- All decisions are made at the sole discretion of the carrier
- All claims must be reported to us within:
- 7 days from date of dispatch for damage
- 21 days from date of dispatch in the case of loss
collectmyparcel.com is open for business 24 hours a day, 7 days a week.








