Arrange a Re-Collection
We are sorry that your parcel has not been collected.
Please choose from one of the following options:
- To rebook your parcel - please click here
Please complete the following details so that we can re-book your parcel for the next convenient date to you. (Weekdays only)
Please do not complete this until after 6pm to ensure the Driver has had the opportunity to collect. Please book before 10:00am for same day collection.
- To rebook your parcel (with a new collection address) - please click here
Please complete the following details so that we can re-book your parcel for the next convenient date to you. (Weekdays only)
Please do not complete this until after 6pm to ensure the Driver has had the opportunity to collect. Please book before 10:00am for same day collection.
- If you would prefer to cancel your order - please click here
Please complete the following details so that we can cancel your booking and arrange a refund.
Please do not complete this until after 6pm to ensure the Driver has had the opportunity to collect.