All services come with an inclusive transit cover of £50 unless stated.

Please see our Terms and conditions for full details of the claims process and to check that you are eligible to make a claim.

To initiate a claim for LOSS, please click here
To initiate a claim for DAMAGE, please click here

You will need to complete our claims form and provide evidence as requested by the carrier.

If the goods are damaged, please sign to accept but note on the delivery note that the goods are damaged.
If you sign for the goods in ‘Good Condition’ you will not be able to process a claim.
If the goods are damaged, packaging must be kept in case the goods need inspecting with the packaging.
If the packaging is not kept this could invalidate your claim.

All services come with an inclusive liability cover of £50*. Additional cover can be added during the booking process with a maximum of £1000.

Prices are as follows:
Up to £50 – Included
Up to £100 – £2.50 +VAT
Up to £250 – £6.50 +VAT
Up to £500 – £12.00 +VAT
Up to £750 – £17.50 +VAT
Up to £1000 – £24.50 +VAT

*Please see our Terms and Conditions for full details and to ensure you are eligible to claim.

If you need to cover your parcel for more than £1000, we can do this too! Please contact us with the parcels weight and dimensions, where it is going from and to, and the make, model and value of the item that you are sending.