You can change your password to a different one by logging in and clicking on “My Account” and then “Update Details”. To change your password simply clear the password box and type in a new password. Click “Submit” to save the new password.
If you have forgotten your password and cannot login to your account you can click on “Forgot Password?” on the “Home” or “My Account” page – alternatively use this Forgot Password link
- I don’t know or have lost my CMP number
- I did not receive my booking confirmation email?
- The courier failed to collect my parcel, what now?
- Can I cancel my order?
- It’s 4pm and my collection hasn’t happened
- What compensation do I get if my package is not collected on time?
- I am having difficulty finding an address?
- Do you have a Unit Conversion Tool?
- Do I have to book online? Can I place my booking over the telephone?