Booking confirmations are sent out automatically upon completion of your order.
The main reasons that our customers do not receive the confirmation email can be because the email address was entered incorrectly, or because the email is being held in a spam or junk email folder.
Please Contact Us informing us of the collection and delivery postcodes and we will do our best to help.
Related FAQs:
- I don’t know or have lost my CMP number
- The courier failed to collect my parcel, what now?
- Can I cancel my order?
- It’s 4pm and my collection hasn’t happened
- What compensation do I get if my package is not collected on time?
- How do I change my password?
- I am having difficulty finding an address?
- Do you have a Unit Conversion Tool?
- Do I have to book online? Can I place my booking over the telephone?
