Collections are up until 6pm. If after 6pm your parcel hasn’t been collected please Rebook your collection by completing the failed collection form.
- I don’t know or have lost my CMP number
- I did not receive my booking confirmation email?
- The courier failed to collect my parcel, what now?
- Can I cancel my order?
- What compensation do I get if my package is not collected on time?
- How do I change my password?
- I am having difficulty finding an address?
- Do you have a Unit Conversion Tool?
- Do I have to book online? Can I place my booking over the telephone?