The dimensions are used to calculate the volume of the parcel. It does not matter which order they are in or if they are the wrong way around as they can change depending on which way you stand the parcel up (for example the height would become the width).
The main thing is that the 3 dimensions entered at the time of booking are correct and the weight is accurate.
Related FAQs:
- Do I need a Printer?
- Do I need to wrap or box my item?
- The courier failed to collect my parcel, what now?
- What is a Commercial Invoice?
- What happens if there is no-one to receive the parcel when it is being delivered?
- I have entered the wrong address or need to change my booking
- I’m not sure of the exact size or weight of my package?
- What happens if I need to go out, and cannot wait in for collection?
- Can I leave a note for the driver?
- What address details do I need to write on my package?











