None of the major carriers guarantee their collections. If a service is guaranteed for next day delivery, this guarantee will only apply once the package has been collected. Therefore we are unable to provide compensation for failed collections.
- I don’t know or have lost my CMP number
- I did not receive my booking confirmation email?
- The courier failed to collect my parcel, what now?
- Can I cancel my order?
- It’s 4pm and my collection hasn’t happened
- How do I change my password?
- I am having difficulty finding an address?
- Do you have a Unit Conversion Tool?
- Do I have to book online? Can I place my booking over the telephone?