It is always best to arrange for someone to be at the collection address ready to hand the parcel over to the driver. However, if you need to go out and leave your parcel “behind bins”, you can simply leave a note on the door for the driver. This is at your own risk and at the drivers discretion and they are within their rights to refuse. If a signature is not taken there is nothing proving that the parcel was ever collected should it become lost/damaged in transit & you have to make a claim for it.

If you are unable to wait in for a driver to collect, you could book a Collect+ or UPS Access Point service, and drop your parcel off at local store.

Please note – This does NOT apply to International services. The driver will need to check the contents of the parcel when collecting