Customer service is very important to us.
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Average rating:  
 19 reviews
by Lucian Teodorescu on
Great service

Great service provided - it's making my life so much easier. Thank you very much

by Christina Simpson on
Excellent One-Stop Shipping Shopping

Excellent service and easy to use web site. I had never used collectmyparcel before and was a bit leery at first. However, the price comparisons which were offered, along with the options which were explained clearly, made it easy to choose an option which was right for me. It saved me a massive amount of time and I would recommend this service to everyone. The tracking was excellent.

by Brian on
Have used them many times

Have used them many times, with no problems.

by Ray McCartney on
Exceptional Customer Service!!!

After accidentally leaving some of my belongings in a hotel room, I contacted collectmyparcel to organise their collection. And despite not knowing the exact weight or size of the package, a helpful chap named Richard gave me a very reasonable price and facilitated the collection and delivery of my belongings. I'd certainly recommend collectmyparcel to anyone who needs a courier.

by Tony on
Brilliant service!

I just wanted to say thank you. My parcel was delivered to Portugal within 22 hours, so overnight. Brilliant service!

by Stevie H on
Glad I found you

Glad I found you on Google search, very helpful staff, good rates and no hassle at all. Will use again and again.

by Barbara Dyodor on
I would recommend this service to anyone

I would recommend this service to anyone. They have been so prompt the drivers are so Courteous and very fare prices.

by Anonymous on
Very easy to use

I had never used a courier service before and found the website very easy to use. Very impressed with the whole process. Thanks for an excellent service. prompt collection, helpful tracking information, and very good value. Will definitely use this service again and will recommend to others. Thank you very much.

by Alan Lawrence on
A faultless and friendly service

My parcels were picked up within the time quoted and delivered the next day as promised. A faultless and friendly service.

by Christine Barlow on
A great company at the right price

I had a problem with a delivery, and it was sorted with no problems. All other deliveries have been excellent also, a great company at the right price.

by Mr Paul Chaplin on
Your system is absolutely fantastic

I just wanted to say yet again that your system is absolutely fantastic! You have got it spot on! Very easy to use,nothing to worry about once the booking has been confirmed and all very professional right from the beginning of the booking to Mr courier driver turning up at my door to collect my parcel and then onto it's final destination which has always been super quick and bang on time and still the peace of mind of being able to track it's every move from being to end,and all this for a very reasonable price to!! definitely number one!! Thank you and keep it up. One still very happy customer

by Russ W-D on
My first experience was very positive

My first experience was very positive. I actually reverse-ordered the collection of a parcel purchased from a 3rd party e-bay seller who had specified collection by hand, as it was too distant for a personal collection to be viable. I was able to specify the collection address as the 3rd party's and the delivery address as my own. I provided the internet link to the seller to enable them to print a parcel tracking label. The whole process worked perfectly and in the times described for a very reasonable rate. Very satisfied. I would recommend this service to anyone wishing to buy an e-bay item listed with collection only, provided the seller is prepared to package the item sufficiently and be present for the parcel collection.

by Ian from Hull on
Yet again excellent service at an affordable price

Yet again excellent service at an affordable price. Less than 3 days to reach Sydney Australia! That's service that is hard to beat.

by M Reynolds on
Just like to say I'm impressed

Just like to say I'm impressed. I had a parcel picked up at noon on Friday 25th Ballymena Co. Antrim it was at my sons door in Perth, Australia on Monday 28th Nov. Could not believe it I had sent a parcel a week before that with post office it took 7 days and was a lot more expensive. Thanks.

by Jonathan B on
The customer service has been amazing

I'd just like to say that I have been using collectmyparcel for over six months now. The customer service has been amazing, the site is easy and quick to use and linked in with the fantastic couriers they use the whole package is second to none. Never experienced a missed collection, delivery or parcel lost which is amazing as every other company I have used something has gone wrong at some point. If you want an excellent cost effective delivery service use collectmyparcel.

by Mr Morgan on
Very competitively priced

Very competitively priced. Can't ask for better.

by Carol on
Many thanks for all your help

I was so impressed by the service I got from you on my last collection, if and when I have a courier now I will go with you. Many thanks for all your help. Have a nice day and an even nicer weekend.

by Paul on
Site works brilliantly!

Site works brilliantly! I can see me being a regular user of this service.

by Dave on

It got there perfectly, great service will def use you again many thanks.